Privacy Policy
Last Updated: April 3, 2025
Introduction
Welcome to our service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our SMS messaging features. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, account preferences
- Communications: Messages, feedback, and other information you provide when communicating with us
- Technical Information: IP address, device information, browser type, operating system
- SMS-Related Information: Mobile phone number, opt-in records, message history, and related metadata
1.2 Collection Methods
We collect information when you:
- Register for an account
- Fill out forms on our website
- Subscribe to our SMS notifications
- Contact our customer service
- Use our services
- Visit our website (through cookies and similar technologies)
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our services
- To process and complete transactions
- To send administrative information
- To send SMS notifications that you have explicitly opted in to receive
- To respond to inquiries and offer support
- To improve our website and services
- To comply with legal obligations
3. Information Sharing and Disclosure
3.1 We May Share Your Information With:
- Service Providers: Companies that perform services on our behalf, such as SMS delivery providers, hosting services, and payment processors
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
3.2 SMS Consent Sharing Restriction
SMS consent is not shared with third parties or affiliates for marketing purposes. Your consent to receive SMS messages from us is used solely for the purpose of providing the specific services you have requested.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of SMS messages by replying STOP to any message
- Update your communication preferences
- Request information about how your data is processed
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@artcouriers.us
- Phone: 323 207 8507
- Address: 6725 San Fernando Rd, Glendale CA 91201
10. SMS Terms of Service
SMS Terms & Conditions
By providing your phone number and opting in to receive SMS messages from Art Couriers Los Angeles, you agree to receive recurring automated text messages at the phone number provided.
Types of Messages
You may receive SMS messages related to:
- Appointment scheduling
- Appointment reminders
- Post-visit instructions
- Lab notifications
- Billing notifications
- Account updates and notifications
- Delivery status updates
- Order confirmations
Important Information
- Message frequency varies based on your activity and preferences
- Message and data rates may apply according to your wireless carrier plan
- To opt out at any time, text STOP to any message
- For assistance, text HELP or visit our website at www.artcouriers.us
Consent
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Art Couriers Los Angeles. Consent is not a condition of purchase or use of any Art Couriers Los Angeles service. You can opt out at any time.
Carriers Supported
SMS messages may be sent via automated technology to U.S. phone numbers only. Supported carriers include, but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and most other major carriers.
